Company Culture

Mission Statement

Elite Private Tutor’s mission is to coach children to become happy, productive, and successful learners

Company Culture

Deliver Elite Level Service

ELITE is such a short, simple word, but encompasses so much meaning. To provide Elite Level Service, you must differentiate yourself, which means doing something a little unconventional and innovative. You must do something that’s above and beyond what’s expected. And whatever you do must have an emotional impact on the receiver. We are not an average company, our service is not average, and we don’t want our people to be average. We expect every employee to deliver Elite Level Service. Whether internally with co-workers or externally with our customers and partners, delivering Elite results with every action we take is crucial.

Embrace and Drive Change

Part Of Being In A Growing Company Is That Change Is Constant. If you are not prepared to deal with constant change, then you probably are not a good fit for the company. We must all learn not only to not fear change, but to also embrace it enthusiastically, and perhaps even more importantly, to encourage and drive it. Although change can and will come from all directions, it’s important that most of the changes in the company are driven from the bottom up — from the people who are on the front lines and closest to the customers and/or issues. If we want to continue to stay ahead of our competition, we must continually change and keep them guessing. As long as embracing constant change is a part of our culture, they will not be able to evolve as fast as we can.

Create Fun and Magic Moments

One of the things that makes Elite Private Tutors different from a lot of other companies is that we value being fun and having Magic Moments. We don’t want to become one of those big companies that feels corporate and boring. We want to be able to laugh at ourselves. We look for both fun and humor in our daily work. This means that many things we do might be a little unconventional. Our company culture is what makes us successful, and in our culture, we celebrate and embrace our diversity and each person’s individuality. We want people to express their personality in their work. When the team is more engaged in the work that they do, the company as a whole becomes more innovative.

Be Creative and Open-Minded

At EPT, We Think It’s Important For People And The Company As A Whole To Be Creative And Open-Minded. We never want to become complacent and accept the status quo just because that’s the way things have always been done. We should always be seeking adventure and having fun exploring new possibilities. By having the freedom to be creative in our solutions, we end up making our own luck. We approach situations and challenges with an open mind. Sometimes our sense of adventure and creativity causes us to be unconventional in our solutions (because we have the freedom to think outside the box), but that’s what allows us to rise above and stay ahead of the competition.

Pursue Growth and Learning

At EPT, We Think It’s Important For Employees To Grow Both Personally And Professionally. It’s important to constantly challenge and stretch yourself and not be stuck in a job where you don’t feel like you are growing or learning. We believe that inside every employee is more potential than even the employee himself/herself realizes. Our goal is to help employees unlock that potential. But it has to be a joint effort: you have to want to challenge and stretch yourself in order for it to happen. If you’ve been at EPT for more than a few months, then one thing is clear: EPT is growing. We grow because we take on new challenges, and we face even more new challenges because we’re growing. It’s an endless cycle, and it’s a good thing: it’s the only way for a company to survive.

Build Open and Honest Relationships With Communication

Fundamentally, We Believe That Openness And Honesty Make For The Best Relationships Because That Leads To Trust And Faith. We value strong relationships in all areas: with managers, direct reports, customers (internal and external), vendors, business partners, team members, and co-workers. Strong, positive relationships that are open and honest are a big part of what differentiates EPT from most other companies. Strong relationships allow us to accomplish much more than we would be able to otherwise. A key ingredient in strong relationships is to develop emotional connections. It’s important to always act with integrity in your relationships, to be compassionate, friendly, loyal, and to make sure that you do the right thing and treat your relationships well.

Build a Positive Team and Family Spirit

At EPT, We Place A Lot Of Emphasis On Our Culture Because We Are Both A Team And A Family. As we come to your home for the sessions, we want to create an environment that is friendly, warm, and exciting. We encourage diversity in ideas, opinions, and points of view. The best leaders are those who lead by example and are both team followers as well as team leaders. We believe that, in general, the best ideas and decisions are made from the bottom up, meaning by those who are on the front lines and closest to the issues and/or the customers. The role of a manager is to remove obstacles and enable his/her direct reports to succeed. This means the best leaders are servant-leaders. They serve those they lead. The best team members take initiative when they notice issues so that the team and the company can succeed. The best team members take ownership of issues and collaborate with other team members whenever challenges arise. The best team members have a positive influence on one another and everyone they encounter. We are more than just a team though — we are a family. We watch out for each other, care for each other, and go above and beyond for each other because we believe in each other and we trust each other. We work together, but we also play together. Our bonds go far beyond the typical “co-worker” relationships found at most other companies.

Enjoy the Process

Enjoy What You Do And It Will Show In Your Work. If you truly love what you do, you will excel in all areas of your work. In all areas of your life, everyone prefers to do what they enjoy. So make sure you enjoy what you are doing in your work, are enjoying the process, so that it truly shows in your work.

Be Passionate and Determined

Passion Is The Fuel That Drives Us And Our Company Forward. We value passion, determination, perseverance, and the sense of urgency. We are inspired because we believe in what we are doing and where we are going. We don’t take “no” or “that’ll never work” for an answer because if we had, then EPT would have never started in the first place. Passion and determination are contagious. We believe in having a positive and optimistic (but realistic) attitude about everything we do because we realize that this inspires others to have the same attitude. There is excitement in knowing that everyone you work with has a tremendous impact on a larger dream and vision, and you can see that impact day in and day out.

Be Humble

While We Have Grown Quickly In The Past, We Recognize That There Are Always Challenges Ahead To Tackle. We believe that no matter what happens we should always be respectful of everyone. While we celebrate our individual and team successes, we are not arrogant nor do we treat others differently from how we would want to be treated. Instead, we carry ourselves with a quiet confidence because we believe that, in the long run, our character will speak for itself.

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